Courses Details

EMOTIONAL INTELLIGENCE

Description

Our runaway emotions can and do influence the way we react in the workplace daily. Having a higher level of Emotional Intelligence (EQ) means having the ability to recognise your behaviours, moods and impulses and manage them in a positive way. So instead of over-reacting and over-compensating when things don't go as planned, you are much better equipped to understand the effects your emotions are having on you at any given moment. In this Training course, you'll learn skills like how to interpret and manage your emotions and balance your optimism and pessimism, using coping methods and relaxation techniques, managing your non-verbal communication and more. This course will make you more aware of your own thoughts and feelings and as a result it will improve your ability to interact calmly with others both in the workplace and at home

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