Telecom for Finance for non-Finance
As we all know all management decisions made at all levels of telecommunications business need to be supported by understanding of the financial implications to the business and the importance of justifying Return on Investment. Financial Controllers operate in a global environment where flexibility is the watchword. There has been widespread recognition of the need for finance to develop from being a scorekeeper to a business partner. Many organizations have changed their finance function as a result. Non-financial objectives such as risk, IT ROI, quality, reliability, lead times and customer satisfaction have gained in importance. Much more attention needs to be paid to the external environment, particularly the business’ competitive advantage, applying a wider strategic perspective.